Very clean and usually not busy
Terrible and unprofessional service. Stay away from this place.I inquired about a mortgage and met with Ellsbeth. She seemed friendly and eager to help and told me what documents I needed to send her. This was back in late July/early August. I sent her everything she needed and I didnt hear back from her so I called her to make sure she had received everything. She said she had been away for a week on holiday and woukd start looking st my documents the next day. A few more weeks go by so I send her an email asking her how long she thinks it will take - no reply. At all. Not even a friendly acknowledgement of my email. I then decide to call her directly - and Im put through to her voicemail where I left a message for her to please call me. Nothing again. Avoiding people like this is not only unprofessional, it sends a clear message of we do not care about you and do not want to do business with you - ever.Im not only disappointed by this lack of professionalism but I am left bewildered as to what happened with my application? It is very strange and Inhave never been treated like this by anyone ..... ????! I do not recommend doing business here st all - perhaps this was just a warning sign to stay away from this place ........ very disappointing and unprofessional.
Always friendly and able to help with whatever is required of them.
Bow Valley Credit Union
Bow Valley Credit Union is a Canadian Atm based in Airdrie, Alberta. Bow Valley Credit Union is located at 1600 Market St, Airdrie, AB T4A 0K9, Canada.
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